- The most noble task of a manager is to create an environment for the employees that they can work most effectively.
- Work hast o be fun. But work, which doesn’t make fun, has to be done as well! But anyone who really engages in his work will have fun.
- Lead people by targets:
- Targets have to be demanding.
- Targets need to be achievable.
- Targets have to be agreed upon.
- The target achievement needs to be visible.
- A good target achievement needs to be rewarded.
- People who work make mistakes.
- “A wise man doesn’t make every mistake by himself, he also gives others a chance.” (Churchill)
- In case somebody made a mistake:
- Inform anybody who needs to know.
- Communicate facts only, no rumors.
- Crisis management: minimize the negative effects.
- Then: Optimize the processes.
- Punishment: Next time you will learn about a mistake even later!
- Valuable employees contradict! People who do not contradict are unnecessary (Churchill)!
Professionals argue on an objective level. - Never try to be perfect: it’s too expensive. But don’t lose track of the targets!
- Lead with pressure – and soon you will be cut off from any negative information.
- Information ist DAS Mittel einer kraftvollen Organisation:
- Gives your employees the feeling to be part of the game.
- Is the basis for correct decisions. Information eliminates rumors.
- Teamwork
- Total agreement about project targets
- The team manager is just one team member among others – he / she has only a different task.
- A team lives from the diversity of its members.
- The role of the manager
- Talking is silver, listening is gold
- Status symbols and fixed hierarchies are management means of the past.
- Today competence, entrepreneurship and honesty are required.
- The manager is the person to decide!
- The most important body parts of the manager
- The heart to feel with
- The stomach for the right gut feeling
- The soul to give life to the organization
- The nose to detect when something smells rotten
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Never try to be perfect: it’s too expensive. But don’t lose track of the targets!